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Grabb

Grabb for manufacturers

Turn order historyinto what happens next.

Grabb watches customer demand, product behavior, orders and fulfillment so manufacturers can act earlier on sales changes, demand shifts and operational exceptions.

  • President / GM
  • VP Sales
  • Sales Director
  • Operations Director
  • Production / Planning
  • CFO / Controller
  • Customer Service
  • Account Manager

The problem

Your ERP knows what happened.It doesn’t decide what deserves attention.

Manufacturers accumulate years of useful transaction history. But teams still manually ask the same questions every week.

  • Which customers are late to reorder?
  • Which product is slowing?
  • Which customer is increasing demand?
  • What should we produce or replenish?
  • Which orders are being delayed?
  • Where are backorders affecting customers?
  • Which customer/product patterns changed?

The data exists. The decision layer is missing.

History becomes usefulwhen today’s behavior is compared against it.

Customer and product patterns create expectations. Grabb continuously compares what should be happening against what is.

  • Customer normally orders every 60 days
  • Product normally peaks every September
  • Distributor normally orders 400 units
  • SKU historically grows 12% each spring

The system continuously compares

ExpectedActual

The deviation becomes the signal.

01 — Repeat demand

Know when recurring demandstarts to change.

Grabb learns recurring order patterns by customer and product—surfacing when demand shifts before it becomes a revenue or production problem.

  • Recurring orders and expected cadence
  • Dormant customer risk
  • Demand acceleration signals
  • Seasonal order patterns
  • Missed reorder detection

See expected reorder timing against actual customer behavior.

02 — Product performance

See which productsare changing the business.

Grabb surfaces product-level changes that require action—velocity shifts, penetration gaps, adoption rates and mix changes—not generic charts to interpret.

  • Sales velocity changes
  • Product growth and decline
  • Customer penetration by SKU
  • New product adoption
  • Category and mix performance

Changes that require action—not another dashboard to scroll.

03 — Forecast

Forecast from howyour customers actually buy.

Grabb combines historical demand, seasonality, customer cadence, product velocity and recent changes—positioning forecast as decision support with ranges, not false certainty.

  • Historical demand patterns
  • Seasonality and cyclical peaks
  • Customer reorder cadence
  • Product velocity trends
  • Recent demand changes

Forecast as a range and decision signal—not a single number to defend.

Demand signals grounded in how your customers actually order.

04 — Fulfillment

See when production problemsbecome customer problems.

Grabb connects ordered vs fulfilled—bridging production performance and commercial impact so teams know which gaps are costing customers and revenue.

  • Fill rate
  • OTIF
  • Backorders
  • Lost sales
  • Impacted customers and products

Connect fulfillment gaps to the customers and products they affect.

05 — Order admin

More customer ordersshouldn’t require more data entry.

Grabb Order Automation handles repeat B2B purchase orders—from customer PO in email or PDF to validated, ERP-ready orders—so growth doesn’t mean proportional admin.

Turn inbound customer POs into ERP-ready orders with less manual entry.

One view of what deserves management attention.

  • Customer demand ↓
  • SKU velocity ↑
  • Backorders ↑
  • Margin ↓
  • Expected reorder missed
  • Production / fulfillment exception

Customer story

How Pompco turned transactional history into sales execution.

Pompco, a Canadian pump manufacturer, used Grabb to operationalize customer-level intelligence from years of order history—catching at-risk accounts earlier and focusing reps on the right opportunities.

+26%

Sales growth, year one

25% → 90%

Sales penetration

9% → 0.45%

Revenue lost to churn

“Grabb helped us catch at-risk accounts earlier and focus reps on the right opportunities. Dormant customers dropped from 9% to 0.45%.”

Jeff — Sales & Marketing Director, Pompco

Modules built for manufacturer operations

Each Grabb module addresses a specific job across sales, production planning and operations—from the same commercial signal layer.

Sales

Customer priorities, reorder risk and account growth moves from order history.

Demand

Product velocity, seasonal patterns and replenishment signals for production planning.

Questions from manufacturer teams

What type of manufacturers use Grabb?

Grabb is built for repeat manufacturers—companies selling products repeatedly to customers, dealers, distributors, retailers or other businesses. It focuses on recurring commercial relationships and product demand, not primarily engineered-to-order manufacturing.

Does Grabb replace our ERP/MRP?

No. Grabb connects to the ERP, accounting and order systems you already use. Your ERP remains the system of record for production, inventory and financials.

Can Grabb predict recurring orders?

Grabb learns customer reorder cadence from transaction history and surfaces when a recurring purchase is overdue or deviating from the normal pattern.

Can Grabb analyze product demand?

Yes. Grabb tracks product velocity, growth and decline, customer penetration, adoption rates and mix changes—surfacing which products are shifting and what deserves action.

Does Grabb support seasonal products?

Yes. Grabb identifies seasonal patterns in customer and product behavior—peaks, troughs and year-over-year shifts—so teams can plan ahead of cyclical demand.

Can it monitor fulfillment?

Yes. Grabb tracks fill rate, OTIF, backorders and lost sales—connecting production and fulfillment gaps to the customers and revenue they affect.

Can it process emailed purchase orders?

Yes. Grabb Order Automation extracts data from customer POs received via email or PDF, validates against your catalog and customer records, and creates ERP-ready orders.

How much historical data is required?

Grabb works from the sales and order history in your connected systems. Patterns become more reliable with more history, but teams typically see value once recurring customer and product behavior is established.

Can Sales and Operations use the same system?

Yes. Grabb shares the same commercial signal layer across sales, production planning and operations—so teams act on the same demand, fulfillment and customer signals.

Your history contains the next signal.

Grabb watches it continuously so your team doesn’t have to.