Skip to content
Grabb

Grabb for distributors

Prioritize customers.Prioritize SKUs.

Grabb continuously watches customer, product, order and fulfillment behavior so distributor teams know where revenue is at risk, where growth is hiding and what deserves action next.

  • President / GM
  • VP Sales
  • Sales Director
  • Purchasing Director
  • Operations Director
  • Category Manager
  • Account Manager
  • Territory Rep

Built on the ERP, accounting and order data you already have.

The problem

Thousands of customer × SKU combinations.No team can watch them all.

Distributors operate at a scale where manual oversight breaks down. Hundreds or thousands of customers. Hundreds or thousands of SKUs. Many brands. Repeat ordering. Margins matter.

  • Sales reps cannot manually know what is changing across every customer-product relationship.
  • Purchasing cannot see every velocity shift before it becomes a stockout.
  • Operations cannot track fill rate impact across every account and SKU.

1,000 customers × 3,000 SKUs = 3,000,000 possible customer-product relationships

No team should try to analyze every combination. That is precisely the problem. The operating model must identify exceptions.

At distributor scale, success depends on surfacing what changed—not reviewing everything.

Don’t manage every combination.Surface the ones that changed.

Normal behavior can be learned from your transaction history. Grabb watches for meaningful deviations—not every fluctuation.

The system watches for

  • Late reorder
  • Abnormal decline
  • New growth
  • Margin erosion
  • Product gap
  • Velocity change
  • Fulfillment gap
  • Demand exception

Instead of giving reps more reports, give them the exceptions worth attention.

Normal behaviorDeviationPriorityAction

01 — Customer priorities

Tell reps which customersdeserve attention today.

Grabb ranks customer exceptions by revenue impact and urgency—so every rep starts with the accounts that matter most.

  • Late recurring customer
  • Declining account
  • Accelerating account
  • Dormant account
  • High-value recovery opportunity
Normal behaviorDeviationPriorityAction

A prioritized customer list—not another dashboard to interpret.

02 — SKU opportunity

Find the productseach account should be buying.

Grabb identifies customer-product penetration gaps—missing categories, cross-sell opportunities, new SKU rollouts and assortment expansion inside existing accounts.

  • Customer/product penetration
  • Missing categories
  • Cross-sell and upsell
  • New SKU rollout
  • Account assortment gaps

Customer buys 8 products from the category. Similar accounts buy 14.

See expansion opportunities grounded in how similar accounts actually buy.

03 — Margin

Revenue growth means lesswhen margin quietly disappears.

Grabb surfaces margin performance from transactional data—customer margin, product margin, price variance and mix shifts—so growth doesn’t mask erosion.

  • Customer margin trends
  • Product margin performance
  • Price variance patterns
  • Margin erosion signals
  • Mix changes across accounts

See where margin is shifting—based on the transaction data you already record.

04 — Fulfillment

Know which shortagesare costing the business most.

Distributors live between demand and supply. Grabb connects customer demand to fill rate and revenue impact—so teams know which shortages matter most.

  • SKU fill rate
  • Brand fill rate
  • Customer fill rate
  • OTIF
  • Backorder lost sales

Connect demand signals to fulfillment performance and revenue at risk.

Lost sales caused by backorders

$42,600

Unfulfilled demand this period

  • Brand A fill rate 81% (was 95%)FIX
  • River Co · repeated shorts on core SKUACT

05 — Demand

Purchasing shouldn’t discoverdemand changes after sales does.

Grabb surfaces SKU velocity, customer reorder patterns, seasonality and demand shifts—connecting sales, purchasing and operations around the same signals.

  • SKU velocity changes
  • Customer reorder patterns
  • Seasonality shifts
  • Demand change signals
  • Replenishment needs

Give purchasing the same demand signals sales is already seeing.

06 — Sales execution

Give every territorya better starting point.

Grabb turns transactional behavior into territory-ready action lists—assigned accounts, weekly priorities and customer changes—without replacing your CRM.

  • Assigned accounts and territory priorities
  • Calls and visits worth making
  • New SKU opportunities by account
  • Target progress tracking
  • Customer behavior changes
  • Weekly action list

A weekly starting point built from how customers actually buy—not manual list building.

Your ERP holds millions of transactions. Grabb finds the few that require action.

ERP / Accounting / Orders
Millions of transactions
Behaviour models
Exceptions
Prioritized actions
  • Call this account
  • Recover this reorder
  • Introduce this SKU
  • Investigate this fill-rate issue
  • Replenish this product

Modules built for distributor operations

Each Grabb module addresses a specific job across sales, purchasing and operations—from the same commercial signal layer.

Sales

Customer priorities, territory action lists and account growth moves for every rep.

Demand

SKU velocity, reorder patterns and replenishment signals for purchasing teams.

Questions from distributor teams

Is Grabb a distributor CRM?

No. Grabb is a system of action that sits above your ERP and order systems. It prioritizes customers and SKUs from transactional behavior—it does not replace CRM for contact management, pipeline or activity logging.

Can Grabb prioritize customers for reps?

Yes. Grabb ranks customer exceptions by urgency and revenue impact—late reorders, declining accounts, growth opportunities and dormant customers—so reps know where to focus.

Can it analyze thousands of SKUs?

Grabb is built for high-SKU environments. It learns normal behavior and surfaces exceptions across your full catalog—not by asking teams to review every combination.

Can Grabb identify cross-sell opportunities?

Yes. Grabb identifies product penetration gaps by comparing what each customer buys against similar accounts and category benchmarks.

Can it analyze margin?

Grabb surfaces margin trends from transactional data where margin information is available in your connected systems—customer margin, product margin, price variance and mix shifts.

Can Grabb monitor fill rate and backorders?

Yes. Grabb tracks fill rate, OTIF and backorder lost sales—connecting fulfillment gaps to revenue impact by customer, brand and SKU.

Can it forecast demand?

Grabb surfaces demand changes, velocity shifts and replenishment signals from transaction history—helping purchasing teams see what is moving before it becomes a stockout.

Does Grabb replace our ERP?

No. Grabb connects to the ERP, accounting and order systems you already use. Your ERP remains the system of record.

Can we assign accounts by territory or rep?

Grabb supports territory and rep assignment so action lists and priorities reflect each rep’s book of business—built from how those accounts actually behave.

Find the few customers and SKUsthat deserve attention next.